FAQ
To register for a private lesson or a group masterclass, go to "My teachers" and choose the teacher as well as the subject you'd like to learn. Book your lesson by choosing what times are suitable for you on the teacher's calendar. Lastly, proceed with the payment and you're ready to start!
Go to the " Our Teachers" section and use the filters to search for teachers by subject. Click on a teacher’s profile for more details. If you have any inquiry or are hesitant about a lesson, you can contact us anytime on our WhatsApp and e-mail and we would be happy to assist you!
We accept credit/debit cards, bank transfers, Whish Money and Western Union. Kindly contact us via WhatsApp or e-mail if needed.
To register for group masterclasses, simply go to the "Masterclasses" section and chose the masterclass you'd like to attend. Book your seat (seats are limited), proceed with the payment and you're all set!
Afterwards, an email confirmation will be sent to you with a link to join the masterclass.
You need to log in to your student dashboard, the email and password you used to register in the first place. On the student dashboard you'll find both sections, "Upcoming Lessons" and "Completed Lessons" right there.
Rescheduling a lesson is guaranteed when the teacher is absent. Therefore, we will remain in contact in order to reschedule the lesson to the day and time that are most suitable for the teacher and student.
Rescheduling is also possible when the students have an emergency and cannot attend their classes, under the condition to provide at least 4 hours' notice.
However, rescheduling is not possible if the student fails to attend the class and does not show up, without providing at least 4 hours' notice.
Unfortunately, we do not offer refunds for any lessons or masterclasses.
In order to join us we require a strong musical background and a teaching experience. However, if you are not sure whether you meet these requirements, you can fill in the form on the "Join Us As A Teacher" section and we will contact you. You can also contact us directly on WhatsApp or via our e-mail. Please note that you should be at least 18 years old to be able to teach on Voca Studio.
For students below 18 years old, the registration process should be guided by an adult.
For students who wish to register for the 12 Lessons package, you just need to contact us via What'sApp or E-mail and we will reserve the lessons for you based on your desired dates and the teacher's availabilities.